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Following Directions
Look at the person.
Say "Okay."
Do what you have been asked right away.
Check back.
Getting the Teacher's Attention
Look at the teacher.
Raise your hand and stay calm.
Wait until the teacher says your name.
Ask your question.
Accepting "No" for an Answer
Look at the person.
Say "Okay."
Stay calm.
If you disagree, ask later.
Greeting Others
Look at the person.
Use a pleasant voice.
Say "Hi" or "Hello."
Asking Permission
Look at the person.
Use a calm and pleasant voice.
Say "May I..."
Accept the answer calmly.
Making an Apology
Look at the person.
Use a serious, sincere voice.
Say "I'm sorry for..." or "I want to apologize for..."
Explain how you plan to do better in the future.
Say "Thanks for listening."
Accepting Compliments
Look at the person.
Use a pleasant voice.
Say "Thank you."
Disagreeing Appropriately
Look at the person.
Use a pleasant voice.
Tell why you feel differently.
Give a reason.
Listen to the other person.
Asking for Help
Look at the person.
Ask the person if they have time to help you.
Clearly explain the kind of help that you need.
Thank the person for helping.
Appropriate Voice Tone
Listen to the level of the voices around you.
Change your voice to match.
Watch and listen for visual or verbal clues, and adjust your voice as needed.
Working with Others
Identify the task to be completed.
Assign tasks to each person.
Discuss ideas in a calm, quiet voice, and let everyone share their ideas.
Work on tasks until completed.
Having a Conversation
Look at the person.
Use a pleasant voice.
Listen to what the other person says.
When there is a break in conversation, ask a question or share your thoughts.
Sharing Something
Let the other person use the item first.
Ask if you can use it later.
When you get to use it, offer it back to the other person after you have used it.
Look at the person who is talking and remain quiet.
Wait until the person is through talking before you speak.
Show that you heard the person by nodding your head, saying "Okay,"
"That's interesting," etc.
Staying on Task
Look at your task or assignment.
Think about the steps needed to complete the task.
Focus all of your attention on the task.
Stop working only when instructed.
Ignore distractions and interruptions from others.